1. Data We Collect
Personal Information
Email address and name provided during purchase via Paddle. We use this for customer identification.
Technical Data
Hashed Machine ID (for secure license activation), OS version, and Adobe After Effects version.
2. How We Use Data
We use your data strictly for legitimate business purposes:
- Verify your license across different workstations.
- Provide software updates and security patches.
- Offer technical support and documentation access.
- Prevent fraudulent activities and unauthorized usage.
3. Third-Party Services
Payments are processed securely through Paddle. We do not store your credit card or billing information on our servers; everything is handled via high-security payment gateways.
4. Cloud Sync (Optional)
If you use our optional Cloud Sync features, your map style JSON files and preset configurations are stored securely on our DigitalOcean database. This data is fully encrypted and never shared with third parties.
Data Security
At CartoFlow, we believe in minimal data footprint. We only store what is absolutely necessary to ensure your experience as a professional motion designer remains uninterrupted and secure.